Tech Lead - Observability, Primer
Nov, 2021 - Aug, 20231 year 9 months
At Primer, I worked on core platform systems powering merchant-facing products, with a focus on scalability, performance, and data-driven insights. My contributions modernized key dashboard experiences, improved developer and customer experience, and unlocked new business opportunities.
Rebuilt the Payments List page (one of the most used areas of the merchant dashboard), migrating queries from SQL to Elasticsearch + Kafka. Reduced query latency from ~30 seconds to <500ms across millions of payments with 100+ searchable attributes. Enhanced UX by enabling search and filtering on any attribute (e.g., customer name, amount, currency, address).
Led migration from DynamoDB to CockroachDB for all dashboard databases, delivering multi-regional support, more efficient querying, and a significantly improved developer experience aligned with business requirements.
Built the backend for an observability platform using Firebolt + CubeJS, enabling merchants to access rich charts and insights into payment performance. This became a commercial product line, generating hundreds of thousands in revenue.